What to know about custom Christmas balls
Customer FAQ
What is the minimum order?
The minimum order is 100 pcs.
What is the delivery time?
Approximately 3 weeks from the date of order confirmation.
What printing technology is used?
We use pad printing, a process in which ink is transferred from a printing plate onto the bauble using a silicone pad.
What format should the logo file be in before printing can begin?
For bitmap files, the accepted formats are .tif, .psd and .eps, with a resolution of at least 300 dpi and dimensions of no less than 2000 × 1500 px.
For vector files, the accepted formats are .cdr, .ai and .pdf.
What is the maximum size of the print area?
The size of the print area depends on the size of the bauble. Please download our PDF file for additional information.
Can a bauble with a printed logo also be decorated by hand with glitter?
Yes. A decorative design can be selected from our catalogue or provided by the customer. Please read the additional information.
Is it possible to pack a bauble in branded packaging with the customer's logo?
Yes. To receive an individual quotation, please complete and submit the price request form on our website.
What is the maximum number of colours that can be used to print a single logo?
Up to 10 colours can be used for a single logo.
Is it possible to print a full-colour image on a bauble?
Yes. In this case, the minimum order is 300 pcs. Samples can be seen in the Gallery.
How quickly can I receive a quotation?
Within 24 hours. Please complete and submit the request form on our website.
